I recently delivered a keynote presentation with my A.T. Kearney colleagues and Wal-Mart at the National Retail Federation Supply Chain Summit in Dallas.
Our talk, Beating the Burden of Brick and Mortar for Breakthrough Omnichannel Fulfillment, discusses how traditional brick & mortar retailers need to overcome organizational and operational challenges rooted in their traditional store focus in order to unlock omnichannel fulfillment excellence:
Based on our global client work and research, we present a set of guiding principles that separate performance leaders from the rest in how they design, organize and execute their supply chain strategy:
We had a robust Q&A session with a diverse group of retailers in the audience. Many thanks to all for the informative comments and questions.