The rising requirements of urban Gen Z consumers will define where the future of retail is headed. When it comes to big-city shoppers, what really matters to winning the last mile in fast retail?
Read More
Resilient Supply Chain Must Sense and Pivot
Even today’s most sophisticated supply chains still try to predict what will happen, then optimize performance against plan. The problem is, the world is not predictable.
Read More
Bernstein eCommerce Supply Chain Conference
I gave a panel presentation at the Bernstein “Motor of eCommerce” Supply Chain Conference last week in London.
Read More
AI in Supply Chain Planning – Podcast
I held a podcast this week with Supply Chain Management Review on the topic of AI in Planning.
Read More
US eCommerce and Impact on Logistics
In our recent article “US E-Commerce Trends and Impact of Logistics”, we assess the current state of the last mile fulfillment market and key supply side drivers of eCommerce.
Read More
Amazon the Zara Slayer
One question we often get from clients is “Will Amazon disrupt my sector next”? – be it in Fresh, CPG, Beauty, Apparel, or even Industrials.
Read More
Building an Omnichannel Supply Chain for Brands
Consumers today are spoiled for choice. No matter where they live, they have at their fingertips a vast assortment of products, delivery options, and a never-ending parade of exclusive products and special offers.
Read More
Guest lecture at Babson
I had a great time as a guest lecturer at Babson College this week where we discussed best practices and emerging trends in omnichannel supply chain. Very engaging class and lively discussion. Key topics included:
Read More
Same Day Delivery at TPA/GMA 2016
I had a great experience co-presenting with Michael Kors, Google and Instacart on the topic of same day delivery at the 2016 GMA Supply Chain Conference last week. We discussed the underlying supply and demand side drivers of same day delivery and emerging models (see figure below).
Read More
6 Trends Shaping Omnichannel Supply Chain
Omnichannel retail sales have consistently doubled every 4-5 years since 2001 and is expected to become a $1.8 trillion dollar market by 2016 and hit $7 trillion by 2025. Part of the growth is driven by consumers taking their shopping online. However this is just one side of the equation. The other enabler is the…
Read More
Omnichannel Last Mile – RILA 2015
I recently facilitated the Omnichannel Last Mile panel at the 2015 RILA Retail Supply Chain Conference along with Michael Kors, JB Hunt and Sears. We had a very engaging and productive. It’s clear that Last Mile continues to be a rapidly moving and strategic area of focus.
Read More
Walmart activating omnichannel
I recently visited Walmart’s pilot Same Day grocery drive-thru in Bentonville. The set-up allow consumers to shop online and pick-up their orders via drive through.
Read More
Fulfillment: a Secret Weapon in Omnichannel
Getting fulfillment right is much more mission-critical in a digital enabled, omnichannel setting compared to a traditional brick and mortar retail. (see figure below).
Read More
Brands are Becoming Retailers
The traditional value chain boundaries separating manufacturers and retailers are starting to blur under a digital, omnichannel setting. Brands are becoming retailers and increasingly playing an active role in the consumer Research – Shop – Buy cycle
Read More
Muji, William Gibson and the Future of No Brand
In 2003, William Gibson wrote a prescient novel – Pattern Recognition – that explored the tension between art and mass commercialization in retailing, among other interestingly speculative themes.
Read More