Building an Omnichannel Supply Chain for Brands

Building an Omnichannel Supply Chain for Brands

Consumers today are spoiled for choice. No matter where they live, they have at their fingertips a vast assortment of products, delivery options, and a never-ending parade of exclusive products and special offers.

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Artificial Intelligence Coming of Age

AI Coming of Age

AI progress has been uneven in the past 5 decades, with spurts of breakthrough followed by “winter-like” stagnation. Barriers like technology cost, organization capability and ineffective policies held back AI from going mainstream.

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AI + Future of Production with World Economic Forum

Future of Production with World Economic Forum

I facilitated a cross-functional workshop last week with WEF and several tech startups (Noodle A.I., Rage Framework, Enterra). We explored the impact of Artificial Intelligence (AI) on global production and value chain. This is part of our on-going collaboration on the World Economic Forum Future of Production initiative.

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Same Day Delivery at TPA/GMA 2016

Same Day Delivery at TPA/GMA 2016

I had a great experience co-presenting with Michael Kors, Google and Instacart on the topic of same day delivery at the 2016 GMA Supply Chain Conference last week.

We discussed the underlying supply and demand side drivers of same day delivery and emerging models (see figure below).

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6 Trends Shaping Omnichannel Supply Chain

6 Trends Shaping Omnichannel Supply Chain

Omnichannel retail sales have consistently doubled every 4-5 years since 2001 and is expected to become a $1.8 trillion dollar market by 2016 and hit $7 trillion by 2025. Part of the growth is driven by consumers taking their shopping online. However this is just one side of the equation.

The other enabler is the continued increase in supply chain innovation as companies seek to make more products available with faster and more flexible delivery options at lower cost.

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Omnichannel Last Mile – RILA 2015

Omnichannel Last Mile – RILA 2015

I recently facilitated the Omnichannel Last Mile panel at the 2015 RILA Retail Supply Chain Conference along with Michael Kors, JB Hunt and Sears.  We had a very engaging and productive. It’s clear that Last Mile continues to be a rapidly moving and strategic area of focus.

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