Consumers today are spoiled for choice. No matter where they live they have at their fingertips a vast assortment of products, a wide array of delivery options, and a never-ending parade of exclusive products and special offers.
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Artificial Intelligence Coming of Age
Artificial Intelligence progress has been uneven in the past 5 decades, with spurts of breakthrough followed by “winter-like” periods of stagnation. Barriers like technology cost, organization capability and ineffective policies held back AI from going mainstream.
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AI + Future of Production with WEF
Last week, I facilitated a cross-functional workshop with The World Economic Forum, and several tech startups (Noodle A.I., Rage Framework, Enterra) to investigate the impact of Artificial Intelligence (AI) on global production and value chain.
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Digital Supply Chain Disruption
Advances in smart automation is increasingly disrupting both B2B and B2C supply chains. The pattern of disruption will likely manifest in two waves
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The Rise of A.I. Could Be the Fall of Uber
Machine Intelligence has made significant advances recently in areas of supervised learning such as image and speech recognition, question & answering and shopping recommendation.
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Guest lecture at Babson
Had a good time presenting as guest lecturer at Babson College this week on best practices and emerging trends in omnichannel supply chain.
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Same Day Delivery at TPA/GMA 2016
Had a great experience co-presenting with Michael Kors, Google and Instacart at the 2016 GMA Supply Chain Conference last week on Same Day delivery.
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The Rise of Digital Supply Chain Platforms
Advances in digital technologies such as the Internet of Everything, Deep Learning, 3D Printing and Big Data are expected to disrupt business models and their respective supply chains.
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6 Trends Shaping Omnichannel Supply Chain
Omnichannel retail sales have consistently doubled every 4-5 years since 2001 and is expected to become a $1.8 trillion dollar market by 2016 and hit $7 trillion by 2025. Part of the growth is driven by consumers taking their shopping online. However this is just one side of the equation.
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Omnichannel Last Mile – RILA 2015
Recently facilitated the Omnichannel Last Mile panel at the 2015 RILA Retail Supply Chain Conference along with Michael Kors, JB Hunt and Sears.
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A.T. Kearney Digital Roundtable @ R/GA
Last week’s AT Kearney Digital Forum Roundtable was a great session. I had an opportunity to discuss and hear all things Digital with the leading thinkers and practitioners in the space.
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Walmart activating omnichannel
I recently visited Walmart’s pilot Same Day grocery drive-thru in Bentonville. The set-up allow consumers to shop online and pick-up their orders via drive through.
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Fulfillment: a Secret Weapon in Omnichannel
Getting fulfillment right is much more mission-critical in a digital enabled, omnichannel setting compared to a traditional brick and mortar retail
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Brands are becoming retailers
The traditional value chain boundaries separating manufacturers and retailers are starting to blur under a digital, omnichannel setting. Manufacturers are increasingly playing an active role in the consumer Research – Shop – Buy cycle
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Muji, William Gibson and the Future of No Brand
In 2003, William Gibson wrote a prescient novel – Pattern Recognition – that explored the tension between art and mass commercialization in retailing, among other interestingly speculative themes.
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