Published Work


Digital Operations
Enterprise AI
– Omnichannel Supply Chain  

Digital Operations

Why Supply Chain Must Pivot | MIT Sloan Management Review, forthcoming 2018 | Even today’s best supply chains still try to predict and optimize against plan. The problem is, the world is not predictable. You need a supply chain that pivots.

Technology and Innovation for the Future of Production | The World Economic Forum whitepaper, 2017 | We assess the current state and emerging impact of five key digital technologies on global production and value chains. { PPT deck | Forbes reference }

Sharing Supply Chain Data in the Digital Era | MIT Sloan Management Review, Fall  2015 |  Digital is transforming supply chain transparency, coordination and collaboration strategies.

The Rise of Supply Chain Platforms  | CIO Review, Oct, 2015  | As supply chain becomes more digital, they increasingly exhibit platform characteristics. What are supply chain platforms and how can firms get ahead of the curve? { PDF version }

Orchestrating Effective Platform Innovation in CPG and Retail Supply & Demand Chain Executive, 2012 | Companies need to become skilled partnership orchestrators to develop non-traditional offerings in an increasingly digital world. { PPT deck }


Enterprise AI

How to Fail at Integrating AI | Financial Times Agenda, forthcoming | The board’s change philosophy will determine if AI  business transformation sinks or swims.

How to Avoid Overspending on AI | CFO, 2018 | Executives can no longer ignore AI but how to balance opportunity capture vs. risks in over-investing?

AI and Path to Breakthrough Supply Chain Planning | Supply Chain Management Review, 2018 | Planning and forecasting are becoming increasingly complex and unmanageable. AI is key to enabling breakthrough performance. { podcast }

Unleashing the Power of AI for Enterprise Automation | AT Kearney whitepaper, 2017 |  AI is making  inroads across the enterprise but progress remains uneven. We present a fact-based view on AI for work automation and augmentation. { PDF version }

Will You Embrace AI Fast Enough? | AT Kearney whitepaper, 2017 | From Alexa to bots, AI is reshaping industries. But the biggest changes are still to come, giving companies time to create winning strategies. { PDF version | Forbes reference }


Omnichannel Supply Chain

Creating an Omnichannel Supply Chain for Branded Manufacturers | European Business Review, March 2017 | Brands are driving significant Direct-to-Consumer demand , but fall short on supply chain enablement.

US eCommerce Trends and Impact on Logistics | AT Kearney – CSCMP article, 2017 | We discuss key market and technology trends transforming the eCommerce logistics sector. { PDF version }

Is Your Supply Chain Ready for the Omnichannel Revolution?  | Supply Chain Management Review, 2015  |  We discuss six trends for designing and enabling  omnichannel supply chain. { PPT deck }

Best Practices in Strategic Multichannel Fulfillment | Ivey Business Journal, 2014  | Omnichannel fulfillment is more top  and bottom line critical than brick and mortar. We outline best practices from leading retailers and brands. { PPT deck }

Heavy Lifting Required: A Large-Format Home Delivery Breakthrough | AT Kearney whitepaper 2013 | Last mile home delivery of big-box appliances, furniture and electronics  fall short of today’s consumer expectations. A new model is needed. { PPT deck }



Computational Biology / Big Data

See published works on Google Scholar 

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