Michael Hu works at the intersection of operations, supply chain, and digital commerce, helping organizations build and scale supply chain capabilities that deliver real economic advantage.

Over the past two decades, he has led and delivered some of the largest supply chain transformations in North America, working with C-suites and boards across retail, consumer goods, and logistics sectors. His work focuses on translating strategy, digital innovation, and AI into operating models that deliver sustained growth, P&L improvement, and resilience at scale.

He brings a practitioner’s perspective shaped by leading multi-year, enterprise-scale transformations under conditions of uncertainty, disruption, and rapid change.

Current Focus

A central theme of Michael’s work is improving the structural performance of modern supply chains, including the role of AI and digital in enterprise operations today and over the near term. His work draws on both large-scale transformation experience and published perspectives on digital supply chains, AI adoption, and platform economics, including:

  • Where digital and AI technologies drive step-change value across end-to-end supply chains—and where they do not
  • How supply chain and fulfillment networks, operating models, and ways of working must evolve to scale effectively 
  • How AI-enabled supply chain platforms deliver value, including trade-offs between automation, cost, service, and capital intensity

Thought Leadership

Alongside enterprise and advisory work, Michael contributes to broader institutional dialogue on the future of supply chains, operations, and AI. His perspectives have been published through venues such as the World Economic Forum and MIT Sloan Management Review, and he regularly engages with academic centers, industry forums, and executive audiences as a speaker and advisor.

Background

  • Managing Director & Partner, Boston Consulting Group (Current)
  • Former Partner & Managing Director, Kearney
  • MBA, Kellogg School of Management, Northwestern University
  • MSc, Computer Science, University of Waterloo