Managing Director at BCG. Reflections on Digital Supply Chains & Platforms
I recently had an opportunity to give a panel presentation at Innovation Endeavor's LINK Supply Chain Ecosystem Day. The panel focused on the future of the global supply chain during a time of continual disruption. There was a palpable sense of urgency in the room. After all, challenges facing the supply chain today only seem… Continue reading Supply Chain Automation in an Age of Disruption
The rising requirements of urban Gen Z consumers will define where the future of retail is headed. When it comes to big-city shoppers, what really matters to winning the last mile in fast retail? We recently surveyed more than 4,000 consumers in the United States and big cities globally for the answer. The survey points… Continue reading Winning the Last Mile – What Consumers Want
In our recent article “US E-Commerce Trends and Impact of Logistics”, we assess the current state of the last mile fulfillment market and key supply side drivers of eCommerce. The US eCommerce industry is expected to post 12-14% growth in 2017, from $375B to $420B. At this rate, eCommerce is conservatively expected to account for 14-16%… Continue reading US eCommerce and Impact on Logistics
I had a great experience co-presenting with Michael Kors, Google and Instacart on the topic of same day delivery at the 2016 GMA Supply Chain Conference last week. We discussed the underlying supply and demand side drivers of same day delivery and emerging models (see figure below). Here are a few key takeaways from the session: 1) Same Day… Continue reading Same Day Delivery at TPA/GMA 2016
I recently facilitated the Omnichannel Last Mile panel at the 2015 RILA Retail Supply Chain Conference along with Michael Kors, JB Hunt and Sears. We had a very engaging and productive. It's clear that Last Mile continues to be a rapidly moving and strategic area of focus. Some key observations: 1) Retailers are making a strategic bet… Continue reading Omnichannel Last Mile – RILA 2015
Last mile home delivery is a key driver shaping the growth of the US online sales. While efficient and innovative delivery models abound for parcel products, large format product categories such as white goods, furniture and large electronics remain stuck in an ineffective and inefficient supply chain model, preventing their full potential growth. Despite the need,… Continue reading The Future Model for Big Box Last Mile Delivery
Michael Hu | BCG 