The rising requirements of urban Gen Z consumers will define where the future of retail is headed. When it comes to big-city shoppers, what really matters to winning the last mile in fast retail?Continue reading “Winning the Last Mile – What Consumers Want”
I gave a panel presentation at the Bernstein “Motor of eCommerce” Supply Chain Conference last week in London.Continue reading “Bernstein eCommerce Supply Chain Conference”
Consumers today are spoiled for choice. No matter where they live, they have at their fingertips a vast assortment of products, delivery options, and a never-ending parade of exclusive products and special offers.Continue reading “Building an Omnichannel Supply Chain for Brands”
Omnichannel retail sales have consistently doubled every 4-5 years since 2001 and is expected to become a $1.8 trillion dollar market by 2016 and hit $7 trillion by 2025. Part of the growth is driven by consumers taking their shopping online. However this is just one side of the equation.
The other enabler is the continued increase in supply chain innovation as companies seek to make more products available with faster and more flexible delivery options at lower cost.Continue reading “6 Trends Shaping Omnichannel Supply Chain”
The traditional value chain boundaries separating manufacturers and retailers are starting to blur under a digital, omnichannel setting. Brands are becoming retailers and increasingly playing an active role in the consumer Research – Shop – Buy cycleContinue reading “Brands are Becoming Retailers”
In 2003, William Gibson wrote a prescient novel – Pattern Recognition – that explored the tension between art and mass commercialization in retailing, among other interestingly speculative themes.Continue reading “Muji, William Gibson and the Future of No Brand”