Supercharging Supply Chains with Platforms

Uber-like on-demand fulfillment platforms for supply chain and and logistics services are rapidly emerging. For companies feeling the pressure to meet rising customer expectations while keeping costs down, uberized supply chains could bring much-needed relief.

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Winning the Last Mile – What Consumers Want

Winning the last mile in fast retail

The rising requirements of urban Gen Z consumers will define where the future of retail is headed. When it comes to big-city shoppers, what really matters to winning the last mile in fast retail?

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Resilient Supply Chain Must Sense and Pivot

Resilient Supply Chain Must Sense and Pivot

Even today’s most sophisticated supply chains still try to predict what will happen, then optimize performance against plan. The problem is, the world is not predictable.

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Building an Omnichannel Supply Chain for Brands

Building an Omnichannel Supply Chain for Brands

Consumers today are spoiled for choice. No matter where they live, they have at their fingertips a vast assortment of products, delivery options, and a never-ending parade of exclusive products and special offers.

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Same Day Delivery at TPA/GMA 2016

Same Day Delivery at TPA/GMA 2016

I had a great experience co-presenting with Michael Kors, Google and Instacart on the topic of same day delivery at the 2016 GMA Supply Chain Conference last week.

We discussed the underlying supply and demand side drivers of same day delivery and emerging models (see figure below).

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6 Trends Shaping Omnichannel Supply Chain

6 Trends Shaping Omnichannel Supply Chain

Omnichannel retail sales have consistently doubled every 4-5 years since 2001 and is expected to become a $1.8 trillion dollar market by 2016 and hit $7 trillion by 2025. Part of the growth is driven by consumers taking their shopping online. However this is just one side of the equation.

The other enabler is the continued increase in supply chain innovation as companies seek to make more products available with faster and more flexible delivery options at lower cost.

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The Future Model for Big Box Last Mile Delivery

The Future Model for Big Box Last Mile Delivery

Last mile home delivery is a key driver shaping the growth of the US online sales. While efficient and innovative delivery models abound for parcel products, large format product categories such as white goods, furniture and large electronics remain stuck in an ineffective and inefficient supply chain model, preventing their full potential growth.

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