Management Consultant
Uber-like on-demand fulfillment platforms for supply chain and and logistics services are rapidly emerging. For companies feeling the pressure to meet rising customer expectations while keeping costs down, uberized supply chains could bring much-needed relief.
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The rising requirements of urban Gen Z consumers will define where the future of retail is headed. When it comes to big-city shoppers, what really matters to winning the last mile in fashion?
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Even today’s most sophisticated supply chains still try to predict what will happen, then optimize performance against plan. The problem is, the world is not predictable.
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I gave a panel presentation at the Bernstein “Motor of eCommerce” Supply Chain Conference last week in London.
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In our recent article “US E-Commerce Trends and Impact of Logistics”, we assess the current state of the last mile fulfillment market and key supply side drivers of eCommerce.
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One question we often get from clients is “Will Amazon disrupt my sector next”? – be it in Fresh, CPG, Beauty, Apparel, or even Industrials.
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Consumers today are spoiled for choice. No matter where they live, they have at their fingertips a vast assortment of products, delivery options, and a never-ending parade of exclusive products and special offers.
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I had a great experience co-presenting with Michael Kors, Google and Instacart on the topic of same day delivery at the 2016 GMA Supply Chain Conference last week. We discussed the underlying supply and demand side drivers of same day delivery and emerging models (see figure below).
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Omnichannel retail sales have consistently doubled every 4-5 years since 2001 and is expected to become a $1.8 trillion dollar market by 2016 and hit $7 trillion by 2025. Part of the growth is driven by consumers taking their shopping online. However this is just one side of the equation. The other enabler is the…
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Getting fulfillment right is much more mission-critical in a digital enabled, omnichannel setting compared to a traditional brick and mortar retail. (see figure below).
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Last mile home delivery is a key driver shaping the growth of the US online sales. While efficient and innovative delivery models abound for parcel products, large format product categories such as white goods, furniture and large electronics remain stuck in an ineffective and inefficient supply chain model, preventing their full potential growth.
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What allows certain companies to deliver best-in-class distribution performance while others turn in only average performance or fail altogether?
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