Digital Supply Chains & Platforms
I had a great time as a guest lecturer at Babson College this week where we discussed best practices and emerging trends in omnichannel supply chain. Very engaging class and lively discussion. Key topics included: - The importance of fulfillment as a source of strategic differentiation - The need for segmented customer promise to define a… Continue reading Guest lecture at Babson
By Michael Hu · Apr 2015 Omnichannel retail sales have consistently doubled every 4-5 years since 2001 and is expected to become a $1.8 trillion dollar market by 2016 and hit $7 trillion by 2025. Part of the growth is driven by consumers taking their shopping online. However this is just one side of the… Continue reading 6 Trends Shaping Omnichannel Supply Chain